Hiring a Director of Case Management
The right Case Management leader can reduce your LOS by half a day, cut your denial rate by 30 percent, and protect millions in earned revenue. The wrong hire costs you 18 months of stalled progress. Here is how to get it right the first time.
Define Your Operational Needs
Before we start sourcing, we need to understand your facility's specific pain points. What is your current ALOS vs. GMLOS? What is your denial rate, and is it driven by technical or medical necessity denials? What bed count and CMI are we matching to? Who does this position report to? How many FTEs will they manage, both direct and indirect? What are the primary areas for improvement — LOS, denial rates, readmission penalties, or throughput?
Initiate a Targeted Search
We do not post and pray. We proactively engage passive candidates from our national network — leaders who are currently working, not scrolling job boards. We present your opportunity confidentially to candidates whose experience matches your facility's scale, CMI, and operational challenges. Every outreach is personal, every conversation is confidential.
Review Pre-Vetted Candidates
We present only candidates who have passed our operational vetting: InterQual and MCG fluency, UR workflow design experience, denials management track record, CMS Conditions of Participation compliance knowledge, and staff retention history. You review credentials, conduct interviews with our preparation support, and select the best fit for your culture and operational goals.
Facilitate the Offer & Onboarding
We facilitate introductions, support the offer process, and help coordinate onboarding through day one. We know what hospitals budget for Case Management leadership because we talk to CFOs every day. Our market intelligence ensures your offer is competitive. The hiring decision is always yours — we present the candidate, you make the call.
What We Vet Every Candidate Against
Operational Fluency
InterQual and MCG criteria mastery, UR workflow design, and GMLOS/ELOS benchmarking experience.
Regulatory Knowledge
CMS Conditions of Participation, IMM/MOON/DND delivery, Condition Code 44, and QIO appeals management.
Financial Impact
Proven track record in LOS reduction, denial rate improvement, CMI optimization, and readmission penalty avoidance.
Stop the Post-and-Pray Cycle
Partner with a firm that understands Case Management operations. Start your search today.
